1. Repair services

1.1 Service Scope

We provide repair services for the following equipment:

Mobile devices: smartphones, tablets, laptops.

Household appliances: TV, sound system, refrigerator, air conditioner, washing machine.

Smart devices: smart home devices, smart watches, smart speakers.

Electronic accessories: headphones, chargers, batteries, data cables, etc.

1.2 Common Problems

Screen damage: Replace the original factory screen and restore the device's display function.

Battery issue: Replace the original battery to extend the device's lifespan.

Hardware malfunction: Repair or replace components such as motherboard, camera, speaker, etc.

Software issues: Resolve system crashes, software conflicts, and other issues.

1.3 Repair process

Submit Application: Submit a repair request via phone, email, or online customer service.

Diagnostic issue: Our technicians will diagnose equipment problems and provide repair solutions.

Confirm quotation: You will receive a quotation for the repair cost and time, and start the repair after confirmation.

Complete repair: After the repair is completed, we will notify you to retrieve the equipment or arrange for delivery.

1.4 Warranty Policy

All repair services offer a 90 day warranty period.

The warranty scope includes repaired parts and manual services.

2. Maintenance services

2.1 Regular maintenance

Cleaning and maintenance: Clean the dust inside the equipment to extend its service life.

Software update: Update the operating system and applications to ensure device security and stability.

Hardware inspection: Check the hardware status of the device to prevent potential issues.

2.2 Maintenance Plan

We provide customized maintenance plans to help you regularly maintain your equipment.

The plan includes [insert details, such as quarterly cleaning, semi annual hardware inspection, etc.].

2.3 Spare parts supply

We provide original spare parts to ensure the quality of repairs.

Spare parts include batteries, screens, motherboards, chargers, etc.

3. Service advantages

3.1 Professional Technology

Our technicians have undergone professional training and have extensive repair experience.

Use advanced tools and equipment to ensure the quality of repairs.

3.2 Quick Response

We promise to respond to your service request within 24 hours.

Provide urgent repair services to meet urgent needs.

3.3 Transparent Charging

All repair costs are transparent and open, with no hidden charges.

Provide a detailed quotation before the repair, and start the repair after confirmation.

4. Value added services

4.1 Extended warranty service

Purchase extended warranty services for your device to enjoy a longer warranty period and priority repair services.

4.2 On site service

Provide on-site repair and maintenance services (applicable to some products).

4.3 Enterprise Services

Provide bulk equipment maintenance and exclusive repair services for enterprise customers.

5. Service Commitment

Quality assurance: All repair and maintenance services comply with industry standards.

Customer satisfaction: Your satisfaction is our top priority, and we will be dedicated to serving you.