1. Sales and Service

1.1 Product Scope

We offer a variety of consumer electronics products, including but not limited to:

Mobile devices: smartphones, tablets, laptops.

Household appliances: TV, sound system, refrigerator, air conditioner, washing machine.

Smart devices: smart home devices, smart watches, smart speakers.

Electronic accessories: headphones, chargers, batteries, data cables, etc.

1.2 Purchasing Channels

Online store: Visit our official website [insert website link] to browse and purchase products anytime, anywhere.

Offline stores: Welcome to our physical stores to experience our products and enjoy professional shopping guidance services.

E-commerce platform: We also sell products on [insert platform name, such as Shopee, Lazada].

1.3 Payment Method

We support multiple payment methods, including:

Credit/debit card

bank transfer

Cash on delivery (partial regions)

1.4 Logistics and Distribution

We cooperate with multiple well-known logistics companies to ensure fast and safe delivery services.

Provide order tracking function, you can check the logistics status at any time.

2. Maintenance services

2.1 Warranty Policy

We offer a [1-year] limited warranty service for all products.

The warranty covers malfunctions caused by manufacturing defects.

The warranty does not cover issues caused by human damage, improper use, or natural disasters.

2.2 Maintenance Services

Online support: Obtain technical support through phone, email, or online customer service.

Home repair: Provide home repair services (applicable to some products).

Repair service: You can send the product to our authorized repair center for repair.

2.3 Maintenance Plan

We provide regular maintenance plans to help you extend the lifespan of your products.

The maintenance includes cleaning, software updates, hardware checks, etc.

2.4 Spare parts supply

We provide original spare parts to ensure the quality of repairs.

Spare parts include batteries, screens, motherboards, chargers, etc.